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      The Impact Of Service Quality And Public Relation On Patient Satisfaction In Hospitals 

      BÜYÜKDOĞAN, Birol; GEDİK, Hasan; DERELİ, Yüksel; TANYELİ, Ömer (Elektronik Sosyal Bilimler Dergisi, 2017-10)
      Service quality and customer satisfaction is a subject of public relation and marketing communication. This research was made in order to evaluate the level of satisfaction of patients who receive treatment at Cardiovascular ...